Privacy Policy
At Bella Italia Art & Travel, located at Via del Corso, 307, 00186 Rome, Italy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you register for an account, book a tour, subscribe to our newsletter, or contact us.
- Payment Information: When you make a purchase, we collect payment information such as credit card details. This information is processed securely by our payment gateway providers. We do not store your full credit card details on our servers.
- Usage Data: We automatically collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. See our Cookie Policy for more details.
How We Use Your Information
We use your information for the following purposes:
- Providing Services: To process your bookings, manage your account, and provide you with the services you request.
- Communication: To communicate with you about your bookings, send you updates, newsletters, and promotional materials.
- Personalization: To personalize your experience on our website and tailor content to your interests.
- Improvement: To analyze website usage and improve our services, content, and user experience.
- Legal Compliance: To comply with applicable laws and regulations.
Data Sharing and Disclosure
We may share your information with the following third parties:
- Service Providers: We share information with third-party service providers who help us operate our website, process payments, send emails, and analyze data. These providers are contractually obligated to protect your information.
- Business Partners: We may share information with our business partners, such as tour operators and hotels, to provide you with the services you request.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect your data during transmission.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small text files that are stored on your device. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the site and use its features.
- Analytics Cookies: These cookies help us understand how users interact with our website. We use this information to improve our services.
- Marketing Cookies: These cookies are used to track your browsing activity and show you relevant ads.
You can control cookies through your browser settings. You can choose to accept or reject cookies, or to be notified each time a cookie is set. Please note that disabling cookies may affect your ability to use some features of our website. For more detailed information please visit our Cookie Policy page.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete personal information.
- Erasure: You have the right to request the deletion of your personal information.
- Restriction: You have the right to restrict the processing of your personal information.
- Portability: You have the right to receive your personal information in a portable format.
- Objection: You have the right to object to the processing of your personal information.
To exercise your rights, please contact our Data Protection Officer at dpo@bellaitalia.art or write to us at Via del Corso, 307, 00186 Rome, Italy.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Bella Italia Art & Travel
Via del Corso, 307
00186 Rome, Italy
Email: privacy@bellaitalia.art
Phone: +39 51 937 5130
Data Processing Activities
The following table provides an overview of our data processing activities:
Data Processing Activities Overview
| Activity |
Data Collected |
Purpose |
Legal Basis |
Retention Period |
| Booking Tours |
Name, email, phone number, address, payment information |
To process bookings and provide tour services |
Contractual necessity |
7 years |
| Newsletter Subscription |
Email address |
To send newsletters and promotional materials |
Consent |
Until unsubscription |
| Website Analytics |
IP address, browser type, pages visited |
To analyze website usage and improve our services |
Legitimate interest |
2 years |
| Customer Support |
Name, email, phone number, booking details |
To provide customer support and address inquiries |
Contractual necessity |
3 years |
International Data Transfers
As a company based in Italy, we primarily process your data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. In such cases, we ensure that your data is protected by implementing appropriate safeguards, such as:
- Standard Contractual Clauses: We use Standard Contractual Clauses approved by the European Commission to ensure that your data is protected in accordance with EU data protection laws.
- Adequacy Decisions: We transfer data to countries that the European Commission has recognized as providing an adequate level of protection for personal data.
- Binding Corporate Rules: Some of our service providers have Binding Corporate Rules in place, which are a set of data protection policies approved by a data protection authority.
Automated Decision-Making
We do not use automated decision-making, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of each website you visit.
Data Protection Officer
Our Data Protection Officer (DPO) is responsible for overseeing our data protection practices. You can contact our DPO at:
Name: Dr. Alessandro Rossi
Email: dpo@bellaitalia.art
Address: Via del Corso, 307, 00186 Rome, Italy